We are pleased that you’re visiting our website and thank you for your interest in our company and our products! We appreciate your trust and handle your data conscientiously. The protection of your privacy and the security of your data when using our website is very important to us. Therefore, we would like to inform you about the extent to which your data is processed.
1. Voluntary provision of data
You can visit our website without telling us who you are. We only learn the name of your internet service provider, the website from which you visit us and the pages you visit on our website. This information is evaluated for statistical purposes. You remain anonymous as an individual user.
If you register with us as a customer, order goods, register our newsletter or contact us via our website, we collect your personal data according to the following provisions.
2. Processing of personal data
2.1 What are the legal bases?
The legal basis for data protection is to be found in the EU Basic Data Protection Regulation (hereafter DSGVO) and the Federal Data Protection Act (BDSG).
2.2 What is personal data?
This refers to any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.
2.3 What is processing?
“Processing” means any operation or set of operations which is performed upon personal data, whether or not by automatic means, such as collection, recording, organisation, organisation, sorting, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.
2.4 Processing of personal data communicated to us
We only process your personal data if you provide us with this information to carry out your first order as well as future orders, to register as a customer or for our newsletter within the scope of the registration required for this purpose. Your data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. For your order we need your correct name, address and payment data. You will also receive your order and shipping confirmation via your e-mail address. We also use this data for your identification (registration/customer login) and administration of the customer account.
The payment data is forwarded to the payment providers Paypal and Concardis for the purpose of payment processing (legal basis is Art. 6 para. 1 sentence 1 a, b DSGVO). Regarding the processing by the payment providers, reference is made to their data protection declarations:
PayPal (Europe) S.à r.l. et Cie, S.C.A.: https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Concardis GmbH: https://www.concardis.com/datenschutzerklaerung
We also use shipping services to deliver our goods (Deutsche Post, DHL). They receive the necessary data for delivery (name, address, e-mail for shipment notifications).
The legal basis for data processing is Article 6 paragraph 1 sentence 1 letters a and b DSGVO.
The above mentioned data is stored on our behalf on the servers of our web hosting provider. If you communicate with us by e-mail, your e-mails and the personal data communicated therein are also stored on our behalf on the servers of our hosting provider (legal basis is Art. 6 para. 1 sentence 1 letters a, f DSGVO).
2.5 Newsletter and postal advertising
For the dispatch of our newsletter we use the so-called double opt-in procedure, i.e. we will only send you a newsletter by e-mail if you have expressly confirmed that you want us to activate the newsletter service. We will then send you a notification e-mail and ask you to confirm that you wish to receive our newsletter by clicking on a link contained in this e-mail. You can of course cancel your consent to receive our newsletter at any time with effect for the future by clicking on the unsubscribe link in every e-mail newsletter or by sending a message to the address below. Contact: nordic coast company GmbH, Postfach 60 04 27, 60334 Frankfurt am Main, Germany. e-mail: firstname.lastname@example.org.
The legal basis for data processing is Article 6 paragraph 1 sentence 1 letter a DSGVO.
Your first name, surname and address will also be used for direct postal advertising (legal basis is Art. 6 para. 1 sentence 1 f DSGVO).
2.6. Wish list
As a customer you can leave a wish list in the online shop of nordic coast company. You can also make it public, then other shop visitors can search for and view your wish list using your name and e-mail address.
Legal basis for the data processing is article 6 paragraph 1 sentence 1 letter a DSGVO.
3. Online contact
If you send us a message via the form field under the menu item “Contact” or by other means (e.g. telephone, e-mail), we save your name and e-mail address so that we can reply to you
The legal basis for the data processing is Article 6 paragraph 1 sentence 1 letter a and f DSGVO. Our legitimate interest in data collection in the sense of Art. 6 Paragraph 1 Sentence 1 f DSGVO follows from the fact that we cannot process your request without your data.
4. Your rights
Right of objection
You have the right to object at any time to the personal data processed on the basis of Art. 6, Paragraph 1, Sentence 1 f DSGVO, provided that there are reasons for the objection arising from your particular situation. Your personal data will, however, be further processed if there are compelling reasons worthy of protection to further process the data, which outweigh the interests, rights and freedoms of your person, or if the processing serves the assertion, exercise or defence of legal claims. If we process personal data from you for the purpose of direct advertising, you have the right to object at any time and without giving reasons to the processing of personal data for the purpose of such advertising (Art. 21 DSGVO).
Further rights of data subjects
You have the right to receive free of charge information about your personal data held by us within the scope of the DSGVO (Art. 15 DSGVO).
In addition, you have the right to revoke your consent (Art. 7 para. 3 DSGVO). We would like to point out that a revocation does not change the lawfulness of the processing granted until the revocation (no retroactive effect of the revocation).
Furthermore, in accordance with the DSGVO, you are entitled to correction (Art. 16 DSGVO), deletion (Art. 17 DSGVO), restriction (Art. 18 DSGVO) and transfer (Art. 20 DSGVO) of your Personal Data.
You can assert your rights by e-mail or in writing. You also have the right to complain to the data protection supervisory authority responsible for us in justified cases (Art. 77 DSGVO). You will find all contact details under point 10.
5.1 What are cookies?
Accepting cookies is not a prerequisite for visiting our website. However, in order to place an order in the nordic coast company online shop the security settings of your browser must allow the writing of so-called cookies on your computer. We need this function, among other things, to ensure better service and to be able to temporarily store products in the shopping basket for 24 hours. Furthermore, we use the cookies to carry out frequency, page usage and marketing evaluations. For all our evaluations, we use this cookie information exclusively without connection to your personal address data, i.e. completely anonymous. You can set your Internet browser to inform you when cookies are saved, decide in each individual case whether you want to accept cookies or not, or accept cookies under no circumstances. If you do not accept cookies, however, the usability of our website may be restricted. You can delete cookies already stored on your hard drive at any time.