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Data protection

Welcome!

We are pleased that you are visiting our website and thank you for your interest in our company and our products! We value your trust and handle your data conscientiously. The protection of your privacy and the security of your data when using our websites is very important to us. We would therefore like to inform you below about the extent of the processing of your data.

1. Voluntariness of data provision

In principle, you can visit our website without telling us who you are. We only know the name of your Internet service provider, the website from which you visit us and the pages you visit on our site. This information is analyzed for statistical purposes. As an individual user, you remain anonymous.

If you register with us as a customer, order goods, register for our newsletter or contact us via our website, we collect your personal data in accordance with the following provisions.

2. Processing of personal data

2.1. What are the legal basis?

The legal basis for data protection can be found in the EU General Data Protection Regulation (hereinafter GDPR) and the Federal Data Protection Act (BDSG).

2.2 What is personal data?

It is any information relating to an identified or identifiable natural person; An identifiable natural person is a natural person who can be identified directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more special features that express the physical , physiological, genetic, psychological, economic, cultural or social identity of that natural person.

2.3. What does processing mean?

"Processing" means any operation or series of operations carried out with or without the aid of automated procedures in connection with Personal Data, such as the collection, recording, organization, structuring, storage, adaptation or modification, reading, querying, etc Use, disclosure by transmission, distribution or other form of provision, alignment or combination, restriction, deletion or destruction.

2.4 Processing of personal data provided to us

We only process your personal data if you provide it to us to carry out your first order and future orders, to register as a customer or for our newsletter as part of the necessary registration. Your data will only be passed on or otherwise transmitted to third parties if this is necessary for the purpose of contract processing or billing or if you have given your prior consent. For your order we need your correct name, address and payment details. You will also receive your order and shipping confirmation via your email address. We also use this data for your identification (registration/customer login) and management of the customer account.

The payment data is forwarded to the payment providers Paypal and Concardis for the purpose of payment processing (legal basis is Art. 6 Para. 1 Sentence 1 a, b GDPR). With regard to processing by the payment providers, please refer to their data protection declarations:

PayPal (Europe) S.à rl et Cie, SCA: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Concardis GmbH: https://www.concardis.com/datenschutzerklaerung

We also use shipping services to deliver our goods (Deutsche Post, DHL). They receive the necessary data for delivery (name, address, email for shipment notifications).

The legal basis for data processing is Article 6 paragraph 1 sentence 1 letters a and b GDPR.

The aforementioned data is stored on our behalf on the servers of our web hosting provider. If you communicate with us via email, your emails and the personal data provided in them will also be stored on our hosting provider's servers on our behalf (legal basis is Art. 6 Para. 1 Sentence 1 a, f GDPR).

2.5 Newsletter and postal advertising

To send our newsletter, we use the so-called double opt-in procedure, which means that we will only send you a newsletter by email if you have previously expressly confirmed to us that we should activate the newsletter service. We will then send you a notification email and ask you to confirm that you would like to receive our newsletter by clicking on a link contained in this email. You can of course revoke your consent to receive our newsletter at any time using the unsubscribe link provided in each email newsletter or by sending a message to the address below with effect for the future. Contact: nordic coast company GmbH, PO Box 60 04 27, 60334 Frankfurt am Main, Germany. Email: kontakt@nordiccoast.com.

The legal basis for data processing is Article 6 paragraph 1 sentence 1 letter a GDPR.

We also use your first and last name and your address for direct postal advertising (legal basis is Art. 6 Para. 1 Sentence 1 f GDPR).

2.6. Wish list

As a customer, you can leave a wish list in the nordic coast company online shop. You can also make this public so that other shop visitors can search for and view your wish list using your name and email address.

The legal basis for data processing is Article 6 paragraph 1 sentence 1 letter a GDPR.

3. Online contact

If you send us a message using the form field under the menu item “Contact” or by other means (e.g. telephone, email), we will save your name and email address so that we can respond to you

The legal basis for data processing is Article 6 paragraph 1 sentence 1 letters a and f GDPR. Our legitimate interest in collecting data within the meaning of Article 6 Paragraph 1 Sentence 1 f GDPR follows from the fact that we cannot process your request without your data.

4. Your rights

Right to object

You have the right to object at any time to the personal data processed on the basis of Article 6 Paragraph 1 Sentence 1 f GDPR, provided there are reasons for the objection that arise from your particular situation. However, your personal data will be further processed if there are compelling legitimate reasons to continue processing the data that outweigh your interests, rights and freedoms, or if the processing serves to assert, exercise or defend legal claims. If we process your personal data in order to conduct direct advertising, you have the right to object to the processing of your personal data for the purpose of such advertising at any time without giving reasons (Art. 21 GDPR).

Further rights of those affected

Within the framework of the GDPR, you have the right, upon request, to receive information free of charge about the personal data we hold about you (Article 15 GDPR).

In addition, if you have given your consent, you have the right to revoke it (Art. 7 Para. 3 GDPR). We would like to point out that a revocation does not change the lawfulness of the processing carried out up to the revocation (no retroactive effect of the revocation).

Furthermore, in accordance with the GDPR, you have the right to correction (Art. 16 GDPR), deletion (Art. 17 GDPR), restriction (Art. 18 GDPR) and transfer (Art. 20 GDPR) of your personal data.

You can assert your rights by email or in writing. You also have the right to complain to the data protection supervisory authority responsible for us in justified cases (Art. 77 GDPR). You can find all contact details under section 10.

5. Cookies

5.1 What are cookies?

Cookies are small data sets that are stored on your hard drive by our website and, in particular, enable your computer to be recognized on your next visit. We would like to point out that some of these cookies are transferred from our server to your computer system, which are usually so-called “session cookies”. “Session cookies” are characterized by the fact that they are automatically deleted from your hard drive at the end of the browser session. Other cookies remain on your computer system and enable us to recognize your computer system on your next visit (so-called permanent cookies). Of course, you can reject cookies at any time, provided your browser allows this.

5.2 How do we use cookies ?

Accepting cookies is not a prerequisite for visiting our website. In order to be able to place an order in the nordic coast company online shop, your browser's security settings must allow the writing of so-called cookies on your computer. We need this function, among other things, to ensure better service and to be able to temporarily store products in the shopping cart for you for 24 hours. We also use cookies to carry out frequency, page usage and marketing evaluations. For all of our evaluations, we use this cookie information exclusively without any connection to your personal address data, so it is completely anonymized. You can set your internet browser so that you are informed about the storage of cookies, decide for yourself in each individual case whether you want to accept cookies, or not accept cookies under any circumstances. However, if you do not accept cookies, there may be restrictions on the usability of our website. You can delete cookies that are already stored on your hard drive at any time.

The legal basis for the use of cookies is Article 6 Paragraph 1 Sentence 1 f GDPR. Our legitimate interest in collecting data follows from the fact that we need the use of cookies for the purpose of optimizing our offers.

6. Google/Google Analytics and Google Fonts

Google Analytics:

This website uses Google Analytics, a web analysis service provided by Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files that are stored on your computer and which enable your use of the website to be analyzed. The information generated by the cookie about your use of this website (including your IP address) is transmitted to a Google server in the USA and stored there. Google will use this information to evaluate your use of the website, to compile reports on website activity for website operators and to provide other services related to website activity and internet usage. Google may also transfer this information to third parties if required by law or if third parties process this data on behalf of Google. Under no circumstances will Google associate your IP address with other Google data.

You can prevent the installation of cookies by setting your browser software accordingly; However, we would like to point out that in this case you may not be able to fully use all functions of this website. By using this website, you agree to the processing of the data collected about you by Google in the manner and for the purpose described above. The collection and storage of data can be objected to at any time with effect for the future. See (http://tools.google.com/
dlpage/gaoptout?hl=de). In view of the discussion about the use of analysis tools with full IP addresses, we would like to point out that this website uses Google Analytics with the extension “_anonymizeIp()” and therefore IP addresses are only processed in shortened form in order to exclude any direct personal reference. nordic coast company declares that it will not carry out any analysis of usage behavior using full IP addresses (including geolocation) without the consent of those affected.

The legal basis for the use of Google Analytics is Art. 6 Para. 1 Sentence 1 f GDPR. Our legitimate interest in collecting data results from the fact that we use Google Analytics for the purpose of optimizing our offers.

Google Fonts:

This website uses so-called web fonts provided by Google. When you access a page, your browser loads the required web fonts into your browser cache so that fonts are displayed correctly. For this purpose, the browser you use connects to Google’s servers. In this way, Google receives the information that our website was accessed via your IP address.

The legal basis for data processing is Article 6 Paragraph 1 Sentence 1 f GDPR. Our legitimate interest in collecting data follows from the fact that we need to use web fonts to simplify and optimize the presentation of our website.

Further information about Google's data protection guidelines can be found at: www.google.com/intl/de/policies/privacy/. There you will also find information about how long Google stores data. Google has submitted to the EU-US Privacy Shield, https://www.privacyshield.gov/EU-US-Framework.

7. Data protection declaration for the use of Facebook plugins

We use social plug-ins from the social network Facebook.com, 1601 South California Avenue, Palo Alto, CA 94304, USA. You can recognize the Facebook plugins by the Facebook logo. You can find an overview of the Facebook plugins here: http://developers.facebook.com/docs/plugins/. When you visit our pages, the plugin establishes a direct connection between your browser and the Facebook server. Facebook thereby receives the information that you have visited our site with your IP address. We would like to point out that as the provider of the pages, we have no knowledge of the content of the transmitted data or its use by Facebook. You can find further information about this in Facebook’s privacy policy at http://de-de.facebook.com/policy.php.

In order to prevent Facebook from transmitting and storing data about you and your surfing behavior, you must log out of Facebook before visiting our website. In Facebook's data protection information at https://www.facebook.com/about/privacy/ you will find more information about the collection and use of data by Facebook, the storage period, your rights in this regard and the setting options to protect your privacy.

Even without logging in to Facebook, it is in principle possible for data to be sent to Facebook due to active Facebook elements that store cookies on your computer system. It cannot be ruled out that a later registration with Facebook will result in Facebook assigning you a specific user profile. You can prevent this by selecting the “Block third-party cookies” function in your browser settings.

Facebook is committed to complying with the Privacy Shield Agreement between the EU and the USA published by the US Department of Commerce regarding the collection, use and storage of personal data from EU member states. You can find more information about this here: https://m.facebook.com/about/privacyshield.

The legal basis for the use of Google Analytics is Art. 6 Para. 1 Sentence 1 f GDPR. Through the plug-ins we offer you the opportunity to interact with social networks and other users so that we can optimize our offering and make it more interesting for you.

8. Information about Firstlead GmbH / ADCELL partner program

This website uses tracking cookies from Firstlead GmbH with the ADCELL brand (www.adcell.de). As soon as the visitor clicks on an advertisement with the partner link, a cookie is set. Firstlead GmbH / ADCELL uses cookies to be able to trace the origin of orders. Firstlead GmbH / ADCELL also uses so-called tracking pixels. This allows information such as visitor traffic on the pages to be evaluated. The information generated by cookies and tracking pixels about the use of this website (including the IP address) and delivery of advertising formats is transmitted to a Firstlead GmbH / ADCELL server and stored there. Among other things, Firstlead GmbH / ADCELL can recognize that the partner link on this website was clicked. Firstlead GmbH / ADCELL can pass on this (anonymized) information to contractual partners under certain circumstances, but data such as the IP address will not be merged with other stored data. Further information can be found at https://www.adcell.de/news/meldeen/dsgvo/datenschutz-grundverfassung-bei-adcell.

9. Mailchimp

To send our newsletter, we use the Mailchimp service from the service provider The Rocket Science Group LLC d/b/a MailChimp, 675 Ponce de Leon Ave NE, Suite 5000, Atlanta, GA 30308 USA. This means that your personal data (email address, IP address) will be transferred to a Mailchimp server based in the USA. Further information on the use of data as part of the service can be found at https://mailchimp.com/legal/privacy/.

Rocket Science is committed to complying with the EU-US Privacy Shield Agreement published by the US Department of Commerce regarding the collection, use and retention of personal data from EU member states. Further information can also be found at: https://mailchimp.com/legal/privacy/.

The legal basis for the use of the service is Art. 6 Para. 1 f GDPR. Our legitimate interest follows from the fact that we need the use for the purpose of direct advertising and optimization of our offers.

10. Duration of processing

We store personal data that we process for contractual purposes within the framework of the tax and commercial law retention periods. We store the data you provide when you register for the newsletter for the duration of your registration. We will store the personal data you otherwise provide to us for as long as we need it to process your request, provided that this data is not subject to longer retention periods under tax and commercial law. With regard to storage by Facebook and Google and the other third-party providers named in this data protection declaration, we refer to their data protection declarations, see paragraphs 6 - 9 above and, with regard to payment providers, to paragraph 2.4.

11. Declarations of consent for reading

Account opening:

“I would like to register for future orders and ask that my details be added to your customer database. I have read the data protection declaration.”

Orders:

“I have read the terms and conditions and the data protection declaration and agree to them. I have been informed of my right of withdrawal.”

Newsletter:

“Yes, I confirm that I am over the age of 16 and would like to receive vouchers, offers, tips and tricks (e.g. decoration ideas) on the subject of babies, children and furnishings from nordic coast company GmbH in the newsletter via email receive! I can unsubscribe at any time using the “unsubscribe” link provided in every email newsletter with effect for the future.”

Wish list:

“I agree that my name and email address will be published in the nordic coast company online shop under the “Public Wish List” section. Other shop visitors can use the corresponding search mask in the shop to search for my name and email address and can then view my public wish list. My agreement can be revoked at any time".

12. Contact

Body responsible for data protection issues:

We, the nordic coast company GmbH, Große Spillingsgasse 14, 60385 Frankfurt am Main, are responsible for processing your personal data within the meaning of the GDPR. Tel.: + 49 (0) 69 98 95 98 -75 Fax: + 49 (0) 69 27 27 32 -78, Email: kontakt@nordiccoast.com

Data protection supervisory authority:

The Hessian Data Protection Officer, PO Box 3163, 65021 Wiesbaden, Telephone: +49 611 1408 – 0, Fax: +49 611 1408 – 611, Poststelle@datenschutz.hessen.de